FREE SHIPPING ON ORDERS OVER BDT 2000   |   UP TO 50% OFF ON SELECTED ITEMS   |   EXCLUSIVE ONLINE OFFERS

Terms & Conditions

Welcome to NUHX. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Terms

NUHX reserves the right to modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of any changes. All products displayed on our website are subject to availability.

2. Account Registration

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must provide accurate, current, and complete information during registration.

3. Pricing and Payment

All prices are listed in BDT (Bangladeshi Taka) and include applicable taxes. We reserve the right to change prices without notice. Payment can be made via Cash on Delivery, bKash, Nagad, Rocket, or Bank Transfer. For online payments, your transaction ID must be provided for verification.

4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity. You will be notified if your order is cancelled.

5. Shipping and Delivery

Shipping charges apply based on your location (Inside Dhaka: 60 TK, Outside Dhaka: 120 TK). Free shipping is available on orders over BDT 2000. Delivery typically takes 2-5 business days depending on your location. We are not responsible for delays caused by courier services or natural disasters.

6. Product Information

We strive to display accurate product information, including colors, sizes, and materials. However, actual colors may vary due to monitor settings. Please refer to our size guide before ordering.

7. Intellectual Property

All content on this website, including images, logos, designs, and text, is the property of NUHX and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.

8. Limitation of Liability

NUHX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

10. Contact Information

For any questions regarding these terms, please contact us at your@email.com or call +8801XXXXXXXXX.

Privacy Policy

At NUHX, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

2. How We Use Your Information

We use your information to:

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

7. Your Rights

You have the right to:

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at your@email.com.

Return & Exchange Policy

At NUHX, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

1. Return Period

You have 7 days from the date of delivery to return or exchange an item. Returns requested after this period will not be accepted.

2. Eligibility Criteria

To be eligible for a return or exchange:

3. Non-Returnable Items

The following items cannot be returned:

4. Return Process

To initiate a return or exchange:

5. Refunds

Once we receive and inspect your return:

6. Exchanges

For exchanges (different size or color):

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

8. Return Shipping Costs

9. Processing Time

Returns are processed within 5-7 business days of receipt. Refunds may take additional time depending on your bank or payment provider.

10. Contact for Returns

For all return and exchange inquiries:

Email: your@email.com

Phone: +8801XXXXXXXXX

Address: Your Address

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